09Nov

PHP 5 Upgrade Complete

November 9, 2008

The upgrade to PHP 5.2.6 was completed a few hours ago, and so far there does not seem to be any adverse affects.

PHP 5.x not only provides literally hundreds of new features, but is also significantly faster than the 4.x branch of PHP. This upgrade will give Mr.Host customers access to some of the more cutting edge web-based applications, as well as allow them to build more dynamic, feature-rich websites.

If you’re experiencing any adverse affects from this upgrade, or have any questions or concerns, please don’t hesitate to contact us directly.

 

Maintenance, PHP Upgrades Questions? Contact Support
26Oct

PHP 5 Upgrade

October 26, 2008

We’re going to be upgrading all the Mr.Host web servers to the newest version of PHP5 (5.2.6) from the current version (4.4.8) we’re running, in the next few weeks.

For those of you using PHP for your web applications, we’ve setup a temporary test URL, running PHP 5.2.6, for all your sites on port 81 (the default web port is 80)- so for example, you can access your site on both:

http://www.mrhost.ca/ (port 80 – PHP4)

and

http://www.mrhost.ca:81/ (port 81 – PHP5)

Replacing www.mrhost.ca with your website URL.

Most websites should not see any difference between the two versions of PHP, but we are encouraging you to completely test your site under this new test URL; all of the issues related to this upgrade are available here:

http://ca.php.net/manual/en/migration5.php

For those of you not using PHP on your website, you have absolutely nothing to do for this upgrade.

Not sure if you’re affected? Let us know, and we can figure it out for you.

We’ll be aiming to make the final switch for Nov 9th, barring any major issues.

If you have any questions, please don’t hesitate to e-mail us.

 

Maintenance, PHP Upgrades Questions? Contact Support
28Aug

Network Outage 12:01AM this Sunday

August 28, 2008

Please be advised, Mr.Host will be making core network upgrades this Sunday morning at 12:01AM, which will affect all services, including web, DNS and e-mail.

This outage is expected to last a maximum of 30 minutes.

During the outage window, e-mail will be spooled on remote backup servers, and will be delivered to your mailboxes once the maintenance window has ended.

No e-mail will be lost during this outage.

If you have any questions or concerns about this outage, please let us know.

Downtime, Maintenance Questions? Contact Support
10Feb

Account Upgrades / Changes

February 10, 2008

Now that all the hardware and network upgrades are complete (as per our Jan 30th e-mail), we’re able to focus on how these changes affect you.

All of our hosting plans have been upgraded to support HUGE amounts of disk storage, monthly bandwidth and unlimited e-mail mailboxes, all for the same great monthly price you’re used to.

Below is the complete list of new features by package:

Bronze Hosting

  • 10 GB Disk Storage
  • 10 GB Monthly Bandwidth
  • Unlimited E-mail Mailboxes

Silver Hosting

  • 20 GB Disk Storage
  • 20 GB Monthly Bandwidth
  • Unlimited E-mail Mailboxes

Gold Hosting

  • 30 GB Disk Storage
  • 30 GB Monthly Bandwidth
  • Unlimited E-mail Mailboxes

For complete package details, and comparison chart, see:

http://www.mrhost.ca/index.php?p=compare

If you have any questions or comments, please e-mail help@mrhost.ca, or just reply to this message.

Billing Issues, Upgrades Questions? Contact Support
01Feb

Multiple Invoice Emails

February 1, 2008

Tonight, due to a time-zone related issue, the e-mailed invoices were sent out before the credit card batch process was complete. This meant the first invoice you received tonight may have shown an owing balance on your account (if you are paying month-to-month from your credit card).

The second invoice you received would have included the credit card payment, and the actual, correct account balance.

Rest assured, your credit card was only billed once- you can simply disregard the first e-mail invoice.

We apologize for any confusion this may have caused.

If you have any questions or concerns, please reply let us know.

Billing Issues Questions? Contact Support