21Oct

Partial Mail / Web outage

October 21, 2009

We experienced a server failure at around 9:15am EST this morning, that affected a small number of hosting customers. The issue was resolved around 10am EST, but some customers may have noticed degraded performance when accessing their e-mail.

As of 3pm EST, all services are fully functional on this system.

There will be additional emergency maintenance performed on this system later tonight at 3am EST, to completely rectify the problem.

If you have any questions or concerns, please let us know.

Downtime, Maintenance Questions? Contact Support
03Oct

Email Migrations – Complete!

October 3, 2009

The e-mail migration to the new mail system is complete.

It took a little longer than we had expected, but so far we haven’t had any issues related to this mail transition; hopefully you didn’t even notice the change.

The new mail system allows you to use up to 50 GB of storage (depending on your web hosting package) for your e-mail, so you’ll never have to worry about running out of space!

If you have any questions or concerns about this migration, please let us know.

FYI – For those of you that are interested, we migrated ~500 GB of e-mail, and close to 1 billion messages to the new system.

Email Issues, Maintenance Questions? Contact Support