Knowledge Base

The Mr.Host Knowledge Base is organized in to multiple categories; You can either browse by category below, or use the search feature to find the answer to your question.



Accounting / Billing > Fees, Charges and Info
Yes, no problem. You can register your domain using our FREE domain parking plan, and your only cost is the domain registration. Later, if you decide to go ahead with a web hosting plan, just e-
Accounting / Billing > Fees, Charges and Info
You can access your invoices/payments from the Billing History section of the new Customer Control Panel http://manage.mrhost.ca/ You can view/print/e-mail any invoice/payment listed from this i
Accounting / Billing > Fees, Charges and Info
Mr.Host can accept payments in three different ways: - Credit Card Payment - We accept Visa and Mastercard. Payments are automatically taken on the 1st of every month. - Personal/Company Cheques
Accounting / Billing > Fees, Charges and Info
To end your account with Mr.Host, you must contact the Mr.Host Accounts Department and let us know you would like to discontinue the account. We'll do our best to keep you happy and well-hosted, bu
Accounting / Billing > Fees, Charges and Info
Invoices are e-mailed to the main account e-mail address, at the start of your billing period. If you're paying monthly, you'll receive one on the first of each month. If you're paying every 6/12 mont
Accounting / Billing > Fees, Charges and Info
No problem. All you have to do is contact us and let us know, and we'll be glad to suspend your account for however long you'd like. We'll save all your files, disable your site, and stop charging
Accounting / Billing > Fees, Charges and Info
If you cancel within 45 days of signing up, you are eligible for a full refund of all monthly hosting charges, minus: Domain Registration/Renewal/Transfer Fees Setup Fees Service Fees like ban
Accounting / Billing > Fees, Charges and Info
If we have canceled your account due to a breach of the terms of service on your part, you may not be eligible for a refund.
Accounting / Billing > Fees, Charges and Info
Mr.Host billing is run on the first of the month for the current month. If you started your account partway through a month, you would be charged a pro-rated amount based on the number of days remaini
Accounting / Billing > Fees, Charges and Info
We collect your credit card verification number (CVN) to protect you and us against fradulent charges on your credit card. If your card number were to be stolen (say from that old statement that you t
Accounting / Billing > Fees, Charges and Info
Our Guarantee Mr.Host's success is highly dependent on the satisfaction of our customers. A surprising amount or our business is gained though word of mouth advertising- happy customers are often m
Accounting / Billing > Fees, Charges and Info
See our Contact Page for current contact information.
Accounting / Billing > Fees, Charges and Info
We offer the same unparalleled technical support free to all our customers, no matter what your plan! You can contact support at any time day or night, every day of the year via e-mail or from our web
Accounting / Billing > Fees, Charges and Info
Unlike many other businesses, we don't print out and send paper invoices. Given that our business is web based, and all of our billing information is stored digitally, it's only natural to keep our
Accounting / Billing > Fees, Charges and Info
You can find a complete history of every amount we've billed you and every service you've been charged for, from the Billing History page of the Customer Control Panel http://manage.mrhost.ca/ I
Accounting / Billing > Fees, Charges and Info
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