Our Guarantee
Mr.Host’s success is highly dependent on the satisfaction of our customers. A surprising amount or our business is gained though word of mouth advertising- happy customers are often more willing to recommend our services to their family and friends. We feel that we provide a great service for a reasonable price, and the majority of our customers apparently feel the same way.
However, there is always the possibility that someone may not be fully satisfied with the service they receive, or may change their mind about hosting altogether.
With this in mind, each of our hosting plans carries a 45 day money back guarantee. If you are not completely satisfied with our services within the first 45 days of your contract, you will be given a full refund of the monthly service fees paid excluding any domain registration or transfer fees, charges for excess bandwidth or other charges related to setup or utilization of the service.
Please note, additions to existing accounts do not fall under the guarantee, only plans and add-ons purchased by new users. Also note we are only able to offer this refund on credit card payments- we can offer no refunds on cheque or money order payments that have been deposited.
For more information, see our Guarantees Page.