Knowledge Base

The Mr.Host Knowledge Base is organized in to multiple categories; You can either browse by category below, or use the search feature to find the answer to your question.



Managing Your Account > Customer Control Panel
The Billing History section gives you a complete billing picture, listing all of your invoices and payments. To view specific details about an invoice or payment, simply select the item, then hit t
Managing Your Account > Customer Control Panel
Use this form to change the password for you account. Passwords must be between 4 to 16 characters in length, and it is recommended that you use a combination of letters and numbers.
Managing Your Account > Customer Control Panel
The credit cards section allows you to securely add/remove/update credit card information on your account. You can add multiple credit cards to your account, but only the card marked as "Active" will
Managing Your Account > Customer Control Panel
The account details section gives you a direct view of your account settings and statistics on the Mr.Host system. You can update your billing contact information, change payment settings, and view yo
Managing Your Account > Customer Control Panel
The Domains Page lists all the domains currently registered through Mr.Host. This will ONLY show domains registered with Mr.Host, so it is possible to have other domains on your account, which are not
Managing Your Account > Customer Control Panel
The Modify Domains section, allows you to update domain information, for any domain currently registered through Mr.Host. This information is updated with the OpenSRS system in real-time. You can m
Managing Your Account > Customer Control Panel
The Aliases section allows you to add/remove aliases @ any domain listed under your account to another address. When mail is sent to the alias address, it will be automatically (and silently) redirect
Managing Your Account > Customer Control Panel
The E-Mail Exploders section allows you to add/remove/modify 'one to many' e-mail aliases, or, exploders, for any domain listed under your account. An exploder is simply an e-mail alias, whose destina
Managing Your Account > Customer Control Panel
The Mailboxes page allows you to add/remove/update mailboxes for any domain under your account we host e-mail for. Mailboxes support both POP3 and IMAP4, and can be created for any domain listed un
Managing Your Account > Customer Control Panel
The Error Pages section provides an interface, where you can specify a URL for different error conditions, so you can control what will happen when a visitor to your site receives an error. For exa
Managing Your Account > Customer Control Panel
The website stats page provide both daily processed web stats, for all your active master and sub-domain websites, as well as a raw web logs data dump. Web stats are processed once daily @ midnight
Managing Your Account > Customer Control Panel
The Websites section allows you to add/remove master websites, alias sites and sub-domain sites, for all domains listed under your account. Master Sites are websites that are the "main" site for a
Managing Your Account > Customer Control Panel
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